Frequently Asked Questions (FAQ)
About Us
What is DIA Swimwear?
DIA Swimwear is a women’s brand focused on individuality and elegance. We offer unique designs and innovative styles that follow the latest swimwear and beachwear trends. Our priority is high-quality materials and expert craftsmanship.
What materials do you use?
We use premium fabrics made in Italy, designed to be resistant to sun, sand, saltwater, chlorine, oils, and creams. These fabrics are soft, breathable, and perfectly adapt to the body for maximum comfort.
Are your accessories safe for sensitive skin?
Yes! All our accessories are highly durable and 100% allergy-free.
What inspires DIA Swimwear?
Our brand is all about preserving femininity and elegance. We create fashion that makes every woman feel as precious as a diamond.
Will you release new collections?
Yes! We continuously update our collections. Once a new collection is launched, it will be added to the categories section.
Orders & Payments
How can I place an order?
Simply browse our website, add your favorite items to the cart, and proceed to checkout. Follow the instructions to complete your purchase.
What payment methods do you accept?
We accept major credit/debit cards and secure online payment methods.
Can I modify or cancel my order?
Orders are processed quickly, so modifications or cancellations may not be possible. Please contact us.
Shipping & Delivery
How long does shipping take?
- Orders are shipped within 1 business day.
- Delivery takes between 1 to 10 days, depending on your location.
- Local deliveries are handled by a local courier, while international shipping is via regular mail.
Do you ship internationally?
Yes! International shipping costs vary depending on the destination.
How can I track my order?
Once your order is shipped, you will receive a tracking number via email.
Returns & Exchanges
What is your return policy?
- You can return or exchange any item within 15 days if it does not meet your expectations.
- Items must be unworn, unwashed, and in their original condition with all tags attached.
Who covers the return shipping costs?
Return shipping costs are the responsibility of the customer. We are not liable for lost return packages.
Can I return sale items?
No. Sale items are final sale and cannot be refunded or exchanged.
Sizing & Fit
How do I find the right size?
We provide a size chart to help you choose the perfect fit. Check our size guide bellow :