Privacy Policy

1. Introduction

At DIAWEAR, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase. By using our services, you consent to the practices described in this policy.

2. Information We Collect

We collect different types of personal data, including:

• Personal Information: Name, email address, phone number, shipping and billing address.
• Payment Information: Payment details are processed securely by our payment partners. We do not store credit card information.
• Technical Data: IP address, browser type, device information, and cookies.
• Order History: Details of purchases, returns, and exchanges.

3. How We Use Your Information

We use your information for the following purposes:

• To process and fulfill orders.
• To communicate with you about your order, updates, or promotions.
• To improve our website and services based on user behavior.
• To comply with legal obligations.
• To prevent fraud and ensure secure transactions.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience and analyze website traffic. You can disable cookies in your browser settings, but this may affect site functionality.

5. Sharing Your Information

We do not sell or rent your personal information. However, we may share your data with:

• Service Providers: Payment processors, shipping companies, and customer support tools.
• Legal Authorities: If required by law or to protect our rights.
• Business Transfers: In case of a merger, sale, or acquisition.

6. Data Protection & Security

We take appropriate security measures to protect your personal information, including encryption and secure payment gateways. However, no online transaction is 100% secure, and we encourage you to use strong passwords and protect your account information.

7. Your Rights

You have the right to:

• Access, modify, or delete your personal data.
• Opt out of marketing emails by clicking the “unsubscribe” link.
• Request a copy of the data we hold about you.

To exercise your rights, contact us at diawearofficial@gmail.com.

8. Third-Party Services & Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies before sharing your data.

9. Data Retention

We retain your personal data for as long as necessary to fulfill our obligations, comply with legal requirements, or resolve disputes.

10. Children’s Privacy

Our services are not intended for children under 13, and we do not knowingly collect their data. If you believe we have collected information from a child, please contact us for removal.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and continued use of our services signifies acceptance of the updates.